ADSP Video Series on supporting Afghan returns and re-integration Video 3 – Voices Heard – Awaaz Afghanistan
Awaaz Afghanistan is a humanitarian call centre based in Kabul. Implemented by UNOPS, the centre takes calls from across all provinces in Afghanistan. The operators refer the callers’ needs and concerns to appropriate organisations who can provide them with answers and services.All those who took part in the video – including Maryam, the caller from Mazar-i-Sharif and her family – provided their full consent.